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Scugog IT Strategy
The Township of Scugog has developed a five-year Corporate IT Strategic Plan and is looking for community input throughout the implementation. Following the success of our newly implemented online Building e-permitting – with over a 100 entered – we are making the switch from older tech and paper-based systems to digital.
The implementation of the IT Strategic plan will consider how the use of technology can make the Township more productive, enhance services and improve customer and staff experiences. The plan will provide a five-year roadmap and we want our community members to participate throughout our implementation. The permit process will be a more proactive, customer-centric approach to customer service on a digital platform. Please stay tuned for more improvement and implementation of new technology as part of our five-year Scugog IT Strategy that will see Scugog modernizing processes and services to better serve the community.
A newly completed project is the Township of Scugog Disaster Recover and Business Continuity Strategy Review to complete a business impact analysis and develop a Business Continuity Plan (BCP), which contains a system of procedures detailing how to restore critical business functions in the event of an unplanned disaster (eg. Natural disasters, security breaches, service outages, and other potential threats). The report identifies specific, actionable recommendations based on the analysis and findings that aim to identify cost savings and improved efficiencies. The report includes detailed explanations and calculations of identified potential quantifiable efficiencies and/or cost savings.
The COVID-19 pandemic has also highlighted our reliance on technology and the benefits technology has to offer for business continuity. Ensure your voice is heard, we want to meet the needs of our community and input from you throughout the implementation process is important to us.
Stay tuned for more updates!
Thank you for your previous feedback on the development of our Corporate IT Strategic Plan. Now that implementation has commenced, we value your feedback along the way.
The Township of Scugog has developed a five-year Corporate IT Strategic Plan and is looking for community input throughout the implementation. Following the success of our newly implemented online Building e-permitting – with over a 100 entered – we are making the switch from older tech and paper-based systems to digital.
The implementation of the IT Strategic plan will consider how the use of technology can make the Township more productive, enhance services and improve customer and staff experiences. The plan will provide a five-year roadmap and we want our community members to participate throughout our implementation. The permit process will be a more proactive, customer-centric approach to customer service on a digital platform. Please stay tuned for more improvement and implementation of new technology as part of our five-year Scugog IT Strategy that will see Scugog modernizing processes and services to better serve the community.
A newly completed project is the Township of Scugog Disaster Recover and Business Continuity Strategy Review to complete a business impact analysis and develop a Business Continuity Plan (BCP), which contains a system of procedures detailing how to restore critical business functions in the event of an unplanned disaster (eg. Natural disasters, security breaches, service outages, and other potential threats). The report identifies specific, actionable recommendations based on the analysis and findings that aim to identify cost savings and improved efficiencies. The report includes detailed explanations and calculations of identified potential quantifiable efficiencies and/or cost savings.
The COVID-19 pandemic has also highlighted our reliance on technology and the benefits technology has to offer for business continuity. Ensure your voice is heard, we want to meet the needs of our community and input from you throughout the implementation process is important to us.
Stay tuned for more updates!
Thank you for your previous feedback on the development of our Corporate IT Strategic Plan. Now that implementation has commenced, we value your feedback along the way.
You are invited to complete a short survey about your recent My Scugog Connected experience.
The survey should take no more than 1 – 2 minutes to complete, and most importantly, your answers will help us improve how we serve you and the Township of Scugog.
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Final IT Strategy and Five-year Roadmap Presented to Council
Scugog IT Strategy has finished this stage
The final IT Strategy and five-year roadmap was presented to Council on Monday, January 17, 2022, at 2:00 p.m.
Click here to download the final IT Strategy Report.
Online Fillable Forms
Scugog IT Strategy has finished this stage
More online fillable forms will be added to the website throughout the year.
Customer Enhancement of Wifi Access for Residents for Room Rentals at SCRC
Scugog IT Strategy has finished this stage
Was implemented in the spring
Customer-Automated Telephone System
Scugog IT Strategy has finished this stage
Was implemented in the fall.
Customer Service Enhancements of Online Sign Up for Committees on Website
Scugog IT Strategy has finished this stage
Project has been completed
Customer Portal for residents
Scugog IT Strategy has finished this stage
Phase 1 with Roads and Sidewalks service request completed early fall. Additional phases to continue to be implemented throughout 2023 and 2024.
Scugog Disaster Recover and Business Continuity Strategy Review to complete a business impact analysis and develop a Business Continuity Plan (BCP)
Scugog IT Strategy has finished this stage
which contains a system of procedures detailing how to restore critical business functions in the event of an unplanned disaster (eg. Natural disasters, security breaches, service outages, and other potential threats). The report identifies specific, actionable recommendations based on the analysis and findings that aim to identify cost savings and improved efficiencies. Finalized and available on the website on Tuesday, January 31, 2023.
Customer Self-Serve Kiosk Enhancement for Residents
Scugog IT Strategy has finished this stage
Will be Implemented in winter 2023
Customer Experience Enhancement of Hybrid Council Meetings
